Analyzing communication as a patterned interaction can be very tricky. I feel the textbook gave a good example of pragmatic communication when a couple has constant problems. The textbook also mentions that pragmatic communication is a good rule of thumb when analyzing communication in small groups. I find it difficult that pragmatic communication is the dominant perspective when analyzing communication. Peoples roles and status can differ their communication technique and language. People do play games during communication and there this sort of progression that brings us to the end of a conversation. But, people bring a lot of other factors to the table that may not have any pragmatic relevance.
Communication is like a game in that situations of communication can go through this dance or progression of responses that eventually resolves the agenda of a conversation. If a conversation was in progress and an employee wanted to ask his/her boss for a raise their would be a progression throughout the conversation that would start with a greeting, a lead up to the pitch, the ask, the response to the request, and the conclusion or verdict from the boss. But, to get an answer to the question their is a logical progression of events that can either help the conversation or hurt the conversation.
Communication is not like a game in that some people are very straight forward or have no intention of going through the procedures of pragmatic communication. I feel that from this portion of the textbook people could read too much in the events of the conversation instead of what the person is "really" trying to say. I find in my experience is when communication stumbles is when people misinterpret of what people are trying to say. I do not entirely know if pragmatic perspective will be the correct method of analyzing a communication problem. Never the less pragmatic is a unique way to look at communication. It can be extremely useful in learning how deal with others. The real talent is understanding when it is relevant to look into the pragmatic method to see real results in communication.
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